Privacy Policy

Who we are

SMK Creations is a training institute at Main road, KPHB, Hyderabad-500072. In this policy, “we”, “us” and “our” mean SMK Creations. You can reach us at info@smkreations.com or +91 80747 04300.

Information we collect

• Information you give us: your name, phone number, email address, course interest, preferred time and any message you send through our contact form, WhatsApp, email or phone.
• Questions you ask SMALL i: when our AI teacher is available, the questions you type or speak, and the phone number you may choose to share with us.
• Technical information: basic data such as your browser, device type, pages visited and approximate location, collected through cookies or similar tools used for security, performance and analytics.

How we use your information

• Replying to your enquiries and arranging demo classes and counselling.
• Telling you about courses, batches and events you asked about.
• Answering your questions through SMALL i and improving how it helps learners.
• Keeping the website secure, understanding how it is used and improving it.
• Meeting legal and accounting requirements.

WhatsApp and the contact form

Our contact form opens WhatsApp with your message ready to send. The message is sent only when you press Send in WhatsApp. WhatsApp is provided by Meta and handles messages under its own terms and privacy policy.

AI processing

SMALL i uses artificial intelligence services to understand and answer questions. Your questions may be processed by these service providers only to produce an answer. Please do not share sensitive personal information such as bank or card details, government ID numbers or passwords in the chat. AI answers can contain mistakes, so check important points with your trainer.

Sharing your information

We do not sell your personal information. We may share it with service providers who help us run the website, messaging, hosting, analytics and AI features, and with authorities when the law requires it. These providers may process data outside India.

Cookies

This website may use cookies and similar technologies to work properly and to understand usage. You can block or delete cookies in your browser settings. Some features may not work if you do.

How long we keep information

We keep enquiry details only as long as needed for the purpose they were given, or as required by law. After that we delete or anonymise them.

Your choices

You can ask us to tell you what personal information we hold about you, correct it, or delete it, and you can withdraw consent to be contacted at any time. Write to info@smkreations.com and we will respond within a reasonable time.

Children

Our courses are intended for learners aged 18 and above, or for younger learners with a parent or guardian’s involvement. We do not knowingly collect personal information from children without a parent or guardian’s consent.

Security

We take reasonable steps to protect your information, but no website or method of transmission is completely secure.

Links to other sites

Our website links to services such as WhatsApp, Facebook and Instagram. We are not responsible for their content or privacy practices.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed.

Contact us

Questions about this policy? Contact SMK Creations, Main road, KPHB, Hyderabad-500072, info@smkreations.com, +91 80747 04300.